Welcome

The Rhema Alumni Association of Zambia (RAAZ) Operations Handbook is a complete guide for the day-to-day running of RAAZ, ensuring that its activities align with its vision, mission, and goals. It is a key part of RAAZ’s organizational framework, supporting effective management, governance, and member involvement. This guide provides a structured approach to various aspects of RAAZ's operations, promoting transparency, accountability, and laying the groundwork for lasting sustainability.

This handbook defines RAAZ's vision, purpose, mandate and sets out an organizational structure, defining roles and responsibilities to ensure strong leadership and efficient decision-making. It also outlines the standard operating procedures (SOPs) and policies of various departments within RAAZ.